While Allstate has some of the cheapest home insurance rates, it underperforms in J.D. Power’s home insurance survey and has a higher Complaint Index than its competitors. … Company J.D. Power satisfaction rating* 2020 NAIC Complaint Index* Nationwide 812 0.53 State Farm 835 0.74 American Family 831 0.56 Chubb 801 0.31 6 more rows • Nov 2, 2021